The government has committed to providing a fuller cultural life for children and young people by increasing the number of young people visiting and participating in national museums and galleries. As a result museums and galleries alike must invest in widening their appeal and modernising the way their facilities operate. This means finding a mutually beneficial solution that fulfils the objectives of the public sector, whilst also creating something of value to young people.

The government would like:

· More young people becoming involved in museums and galleries
· Educational content
· Cost savings
· Service improvements

Young people would like:

· Interactivity
· An enticing delivery mechanism
· Entertainment
· Fun

Parents’ would like:

· Educational content
· A process that makes learning fun for their children
· High service levels

The range of interactive kiosk solutions from Dicoll can address all of the demands above in a manner specific to public sector and end-user needs.

For example, the Dicoll point of information kiosk will allow young people to experience a new way of e-learning through touch technology. A fresh delivery mechanism such as this will encourage take-up amongst young people whilst modernising your operating environment. Furthermore, Dicoll kiosks can provide educational benefits to users meaning that such an investment will be well justified.

All Dicoll kiosks operate an intuitive interface and are highly user-friendly meaning that even the most inexperienced of users will find them easy to navigate. Furthermore, Dicoll kiosks are accessible to people of all heights including those in wheelchairs.

Dicoll kiosks can enhance the customer experience, and provide a useful resource that young people will be motivated to use. Information dissemination is just one application that can benefit from this technology, below are a few more ideas that can enhance the service offering of a museum or gallery.

Applications:

· Advertising medium
· Booking
· Ticketing
· Q-Busting
· Payment
· Customer Information
· Access to website

Benefits of kiosk technology:

· Staff have more time to do key tasks
· Reduced need for personnel
· Empowering customers
· Information available in multiple languages
· A fun way of learning