Media Signage FAQ
Q1. What photo, music,and video formats does the Media Player support?

A:
Photo: JPEG
Music: MP3
Video: MPEG1, MPEG2, MPEG4.


Q2. What memory card types are compatible with the frame?

A:
Secure Digital Card (SD)
Multi Media Card (MMC)
Compact Flash (CF)
Memory Stick & Memory Stick Pro
Microdrive
SmartMedia Card


Q3. How do I store music files?

A:Transfer the MP3 file to the memory card using a Memory Card Reader.


Q4. My memory card is not compatible with the slot, what can I do?

A:You should be able to buy a memory card adapter that is compatible with one of the supported memory cards. For example, if you own an XD memory card, you can buy an XD to CF adapter and then insert it into the slot.


Q5. Does the Media Player have built-in/onboard memory?

A:No. The Media Player does not have any internal memory to store media files. You need to use a compatible memory card to store media files.


Q6. Can I insert multiple memory cards at the same time?

A:Yes. When you have more than one memory cards, the screen will show all types of card have been inserted. Use the remote control to select which card's media you wish to view.


Q7. What is the maximum picture size Media Player can display?

A:
Baseline JPEG: maximum resolution is 5120*3840
Progressive JPEG: maximum resolution is 2048*1536


Q8. Does the Media Player play every type of AVI video file?

A:No. The Media Player only works with standard AVI video files.


Q9. What is the optimal display resolution for the Media Player?

A: The Media Player's optimal display resolution is 720x480.


Q10. Can I play MPEG-I and MPEG-II files stored on media formats other than Compact Flash?

A: You can play MPEG-I files properly on any supported media card. You may be able to play MPEG-II files properly if they are capable of high speeds.


Q11. Can I rotate the picture on the screen?

A:Yes. Simply press the rotate button on the remote control to rotate the frames display.
* please note that the rotated picture will return to it's original orientation for the next picture.


Q12. How do you access the slideshow mode (plays MP3 audio files while cycling through your digital pictures)?

A:Simply press the slideshow button on the remote control.