The use of kiosks for ticketing and booking purposes is an area in which Dicoll are currently experiencing a great deal of demand. Organisations such as leisure centres often find themselves with heavy queues at peak times, when all their members need to do is ask for a ticket to a class and go. This means that staff are often tied-up for too long completing simple and highly standard transactions when they could be spending their time on more key tasks.

A simple solution to this kind of problem is found in a kiosk. At the swipe of a card and the touch of a button members can collect the ticket they want, and need not wait around for any longer. A kiosk will reduce congestion in reception areas, increase efficiency and remarkably improve service operations.

 

Benefits of kiosk technology:

· Staff have more time to do key tasks
· Reduced need for personnel
· Empowering customers
· Reduce queue lengths
· Improve service levels

Kiosks for Ticketing & Booking

Ticketing and booking is an area in which the benefits of Kiosk technology are widely recognised.